Privacy Policy

PreeMe+You knows your privacy is important to you. This Privacy Policy applies to the PreeMe+You Website (“Website” available at preemeandyou.com), the PreeMe+You Mobile Application and PreeMe+You content, such as text, graphics, videos, images, information, and other material. It describes how we collect, use, secure, and share information of our users.

PreeMe+You built the PreeMe+You app as a health communication tool for parents of premature infants during their stay in the neonatal intensive care unit (NICU) to understand the stages of the NICU journey and to help ease communication between the NICU medical team and parents. Helping everyone get on the same page quickly.

If you choose to use our any of PreeMe+You’s services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving PreeMe+You, with the mission of improving neonatal health and neonatal health practices. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.preemeandyou.com unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information.

You are not required to create a PreeMe+You account to gain access to our website and any content associated. You are required to create an account for our mobile application because each baby’s NICU journey is unique. If you do create an account, we require an email address and password. This is only for useability of the mobile app.

To help personalize your experience, we may also ask for certain, limited demographic information, including your gender, your children’s first names or a nickname (you can choose to share this or not), their gender, their weight, their age, their NICU length of stay. We allow you to take photos of your children to follow their progress on the NICU journey, but they remain on your device and are not sent to PreeMe+You servers. You have the choice of whether or not to use our photo function with the app. You are the complete owner of any photos you would like to use for personalizing the app; we do not send photos to our server to be stored by PreeMe+You in any way. We collect other information (excluding the photos) so that it can be used for the purposes explained in this Privacy Policy (for improving neonatal health and supporting NICU families and usability).

The PreeMe+You app uses “application data caches” which is only used to store a token to mark your place when in the process of answering questions. PreeMe+You also contacts a third party software provider, Send Grid, in order to recover forgotten passwords.

We use the information we collect to operate and provide you with the PreeMe+you Website, Applications and Content. This includes, but is not limited to:

• Authenticating your login;
• Personalizing your PreeMe+You experience and customizing your profile;
• Allowing you to monitor your child’s progress in PreeMe+You;
• The only third-party service we use is SendGrid is to help you reclaim a lost password.
• Protecting our intellectual property or other rights; and
• Managing and improving our mission, business, Website, Applications, and Content.

We only collect your email for the purpose of creating unique accounts for each baby. Your baby’s first name is simply for your user experience. You may also choose not to enter your baby’s name at all or enter a pseudonym of your choice. However the app refers to your baby, it will be associated with your registered account. We will not be sending you any emails, unless it is to re-set your password or as required by law. You can opt out of receiving most of the above stated emails by selecting the “unsubscribe” link on our emails. We also reserve the right to use or share non-personal information (e.g., de-identified or aggregate data) for any purpose related to the improvement of preemie and/or human health and medicine.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

We use cookies for our website. Some third party services we use to ease the use of the mobile app and the website for our users may also use cookies.  PreeMe+You does not use these “cookies” explicitly. These cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. The PreeMe+You mobile app itself does not use cookies.

Service Provider

We may employ third-party companies and individuals due to the following reasons. Our website is hosted by a third party company, SiteGround. We employ Amazon Web Services as a host for the PreeMe+You mobile application.

To facilitate our Service;

• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of PreeMe+You that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf that we cannot do ourselves, as we are first and foremost experts in NICU care who use technology as a tool for giving every preemie their best quality of life. However, technological services  is not what we specialize in. However, our third party services are obligated not to disclose or use the information for any other purpose.

Accessing, Reviewing, and Deleting Your Information

All NICU related data is de-personalized and is used to improve neonatal health and to help NICU researchers improve neonatal medicine. If you choose to delete your account, all of your data will be erased. You may however access or delete information we have collected about you by contacting us at the contact information listed below. While we will make reasonable efforts to accommodate your requests, if allowed by applicable laws, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats.

Security

We value your trust in providing us your personal Information, thus we are striving to use commercially acceptable means of protecting it. We collect a very minimum amount of personal informationl. This is for purposes of giving each user a unique account. We do not sell your personalized information. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

For the purposes of this section, PreeMe+You services distinguish between account holders and the premature infants for whom the account holders are tracking their journey. The PreeMe+You mobile app does not address any account holders under the age of 13. We do not knowingly collect personally identifiable information from registered account holders under the age of 13. In the case that we discover an account holder under the age of 13 has provided us with personal information, we immediately delete this information from our servers. If you are a parent or guardian of an account holder under the age of 13 who you believe has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

This Privacy Policy may be updated by PreeMe+You from time to time. If PreeMe+You makes material changes, we will provide notice to you either by email or (i) by posting the updated Privacy Policy on our Website at least 15 days in advance of the effective date and (ii) posting a notification on our Applications that the Privacy Policy have been updated. Please note that unless otherwise provided by applicable law, your continued use of our Website, Applications or Content means that you agree with, and consent to be bound by, the updated Privacy Policy.

Contact Us

We welcome inquiries or comments about our Privacy Policy. Please do not hesitate to contact us at www.preemeandyou.com.

PreeMe+You
5030 Golden Gate Ave
Oakland, CA 94618
(817) 727-0072
daniella.cohen@preemeandyou.com