PreeMe+You built the PreeMe+You app as a health communication tool for parents of premature infants during their stay in the neonatal intensive care unit (NICU) to understand the stages of the NICU journey and to help ease communication between the NICU medical team and parents. Helping everyone get on the same page quickly. The use of the content found on the PreeMe+You app is entirely for educational purposes.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information.You are not required to create a PreeMe+You account to gain access to our website and any content associated. You are required to create an account for our mobile application because each baby’s NICU journey is unique. If you do create an account, we require an email address and password. This is only for useability of the mobile app.
The PreeMe+You app uses “application data caches”, which is only used to store a token to mark your place when in the process of answering questions. PreeMe+You also contacts a third party software provider, Send Grid, in order to recover forgotten passwords.
We use the information we collect to operate and provide you with the PreeMe+you Website, Applications and Content. This includes, but is not limited to:
• Authenticating your login;
• Personalizing your PreeMe+You experience and customizing your profile;
• Allowing you to monitor your child’s progress in PreeMe+You;
• Using third-party providers like Send Grid, Intercom, Circle and others to provide certain features and services, subject to certain confidentiality and data protection agreements;
• Protecting our intellectual property or other rights; and
• Managing and improving our mission, business, Website, Applications, and Content.
We collect your email for the purpose of creating unique accounts for each baby. Your baby’s first name is simply for your user experience. You may also choose not to enter your baby’s name at all or enter a pseudonym of your choice. However the app refers to your baby, it will be associated with your registered account. Unless you allow us, we will not be sending you any emails, unless it is to re-set your password or as required by law. You can opt out of receiving most of the above stated emails by selecting the “unsubscribe” link on our emails. We also reserve the right to use or share non-personal information (e.g., de-identified or aggregate data) for any purpose related to the improvement of PreeMe and/or human health and medicine.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may employ third-party companies and individuals due to the following reasons. Among some of the third-party companies we employ, our website is hosted SiteGround, we employ Amazon Web Services as a host for the PreeMe+You mobile application, and we employ Intercom for certain customer service features.
To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of PreeMe+You that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf that we cannot do ourselves, as we are first and foremost experts in NICU care who use technology as a tool for giving every preemie their best quality of life. However, technological services are not what we specialize in. However, our third-party services providers are obligated not to disclose or use the information for any other purpose.
Accessing, Reviewing, and Deleting Your Information
All NICU related data is used to improve neonatal health and parental wellness and to help NICU researchers improve neonatal medicine. Additionally, all NICU related data may be shared with your NICU care team for purposes of monitoring and improving the quality of care you receive. If you choose to delete your account, all of your data will be erased. You may however access or delete information we have collected about you by contacting us at the contact information listed below. While we will make reasonable efforts to accommodate your requests, if allowed by applicable laws, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats.